Last updated: 04.01.2026
Welcome to TaxonIncome.com (“Website”, “we”, “us”, “our”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access or use this Website, submit queries, upload documents, or make payments.
By using this Website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.
1. Scope and Applicability
This Privacy Policy applies to all users of TaxonIncome.com and governs the processing of personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable laws.
2. Personal Data We Collect
2.1 Data Provided by You
We may collect the following personal data when you voluntarily submit it:
- Name
- Email address
- Contact details (if provided)
- Details of your tax-related query
- Documents uploaded by you (PDFs, images, etc.)
- Declarations, confirmations, and consent provided through form checkboxes
2.2 Payment-Related Data
Payments are processed through third-party payment gateways such as Instamojo or Stripe.
- We do not collect or store card details, UPI details, bank account numbers, OTPs, or passwords.
- We may receive limited transaction metadata such as:
- Payment status
- Transaction reference ID
- Date and time of payment
3. Purpose of Processing Personal Data
Your personal data is processed strictly for the following purposes:
- To review, evaluate, and respond to your submitted tax query
- To process and verify payments
- To communicate with you regarding your submission
- To maintain records for accounting, tax, legal, and regulatory compliance
- To prevent fraud, abuse, or misuse of the Website
- To respond to payment disputes, chargebacks, or payment-gateway investigations
- To enforce our Terms and Conditions
We do not sell, rent, or trade personal data.
4. Consent and Lawful Use
By submitting a query, uploading documents, or making payment on this Website, you:
- Provide free, specific, informed, and unambiguous consent for processing your personal data for the purposes stated above; and
- Acknowledge that processing is necessary for providing the requested digital advisory service.
Withdrawal of consent may limit or prevent our ability to provide services and does not affect processing already lawfully carried out.
5. Documents and Sensitive Information
Users are advised not to upload:
- Passwords
- OTPs or PINs
- Bank login credentials
- Any information not required for the submitted query
Uploaded documents are used only for understanding and responding to your query and, where required, for legal compliance or dispute resolution.
6. Cookies, Logs, and Technical Data
We may use cookies or similar technologies and may automatically collect limited technical data such as:
- IP address
- Browser and device information
- Date and time of access
This data is used for security, analytics, performance monitoring, and fraud prevention.
7. Data Storage and Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, loss, or misuse.
However, no internet-based system is completely secure, and users acknowledge the inherent risks of electronic transmission and storage.
8. Sharing of Personal Data
We may share limited personal data only in the following circumstances:
- With payment gateway providers (e.g., Instamojo, Stripe) for transaction processing and dispute handling
- With service providers (hosting, email delivery, security tools) strictly for operating the Website
- When required by law, court order, or government authority
- To protect our legal rights, prevent fraud, or enforce our Terms and Conditions
We do not share personal data for advertising or marketing purposes.
9. Cross-Border Data Processing
Some third-party service providers may process or store data outside India.
We take reasonable measures to ensure such providers implement appropriate data-protection safeguards consistent with Indian law.
10. Data Retention
We retain personal data only for as long as necessary to:
- Provide the requested service
- Comply with legal, accounting, and regulatory obligations
- Prevent fraud and misuse
- Handle payment disputes, chargebacks, and gateway investigations
- Enforce contractual and legal rights
Minimal transaction and communication records may be retained for compliance and dispute-resolution purposes even after service completion.
11. Your Rights Under Law
Subject to applicable law, you may request:
- Access to a summary of personal data held about you
- Correction or updation of inaccurate personal data
- Deletion of personal data that is no longer necessary (subject to legal and dispute-related retention)
- Withdrawal of consent (which may affect service availability)
Requests may be sent to the contact details below.
12. Children’s Privacy
This Website is intended for adults.
We do not knowingly collect personal data of children. If you believe that a child’s personal data has been provided, please contact us for deletion.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be effective immediately upon publication on this page. Continued use of the Website constitutes acceptance of the updated policy.
14. Grievance and Data Protection Contact
For questions, grievances, or requests regarding personal data or this Privacy Policy, contact:
📧 info@taxonincome.com
We will address grievances within a reasonable time.